Importing options into a Jira dropdown field

[Lucas Linzmeier]

I am in a Jira Service Desk and I am making two new fields that customers can fill in (say for the sake of argument, "Books" and "Countries").  I want these fields to be dropdowns that contain a lot of options (both with over 100 options).  I have all of the options I want to appear in the fields in 2 different CSVs.  Is there someway for me to create these fields and then import there options directly from the CSVs so that they do not have to be manually entered?

I saw this article which seems to outline how to do it.

https://confluence.atlassian.com/jirakb/how-to-bulk-import-custom-field-values-for-certain-types-of-custom-field-827123935.html

However I do not see a "External System Import" option in Jira.

[John Funk]

Hi Lucas - Welcome to the Atlassian Community!

Yes, that article would be what you follow. You must be a Jira Admin to be able to use the option identified. To get there go to Settings > System > External System Import

Then click on the link for Switch to old experience. 

Let us know how it goes!

[Lucas Linzmeier]

Ah, that makes sense.  I'll talk with my Jira Admin and have them look at it.  Thanks!