Import object schema in Asset management

[Brandon Raymaekers]

Hi 

I would like to import a full object schema from a Jira insight on Server to a JSM Asset on cloud. I've found ways to import objects and I know it's possible to import object schema's into server but is this also possible for cloud?

Kind regards

Brandon

[Riley Venable (Atlas Bench) · Accepted solution]

Yes, it is possible to import object schemas from Jira Insight on Server to JSM Asset on Cloud. You can import data using CSV, JSON, and Assets Discovery, and there are import options available for Cloud users. Check out the Import Objects into Insight in Jira Service Management guide for more information.

[Brandon Raymaekers]

Hi Riley

I did do an export and got multiple csv files, I tried to import them but the linking is gone. Is there a way to import the full file including config? 

[Emmy Niyitegeka]

Hi Brandon,

Did you manage to solve this issue? we are having a similar problem with creating Objects under the Schema Tree for Asset Management. We need to create hundreds of objects under the Tree and would like to do it with an import file if possible. Please let us know how this can be done.

Many Thanks, 

Emmy