Hi @Abby Chang , a Board is different from the Issue Navigator and doesn't have the same UI.
On an agile board, you cannot switch between List View and Detail View for example.
You can however configure a Kanban board and add either Quick Filters or a Sub Filter.
Can you share a screenshot of what you call your "ITSM board"?
ITSM service projects either work with queues or dashboards which have different functionality. The UI is different from the Issue Navigator or an agile Board so filters are displayed differently. I suggest to read through the documentation.
On the other hand: What are you trying to visualise or achieve with those filters?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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