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I want to show a field as per the above field choice in JSM


I want to show a Other Description field if i select Services/System Other only not in all the situations.

Services/System (Drop down)---Syetem1



                             Cloud system

Other--Text field should be visible if i select Service/System as Other

Please find the attached screenshots1.PNG3.PNG



2 answers

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 25, 2022

Hi @Sreenadh 

You can achieve what you want with Forms

There isn't another way to achieve that in cloud. If you were in server, then you could achieve that with scriptrunner's behaviours.

Hi @Sreenadh

You can use "Select list cascading" Custom Field


Capture d’écran 2022-11-10 à 10.48.43.png

Hi @Amélie 

Thanks for your response..!!

I have used the same but my requirement is if i select Other then Other Description field should be visible and it would be Text field so that i can enter something into that field

Please find the attached screenshot.


If i use the Select Cascading then it would be something as below.



this is not what my expectation could be.


Ok, as a matter of fact with cascading list you can just add select list and not text field. 

Natively in Jira it won't be possible
You have to use addons like scriptrunner 


Could you please let me know how to use the Script runner thing in the particular scenario.


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