I want to generate a Report for How much time to Close the issue/Request?

[Sreenadh]

Hi,

I want to generate a Report for How much time to Close the issue/Request? how to generate a report and share this to the Users?

Kindly help me out with the navigation steps

Thanks,

[Søren Hansen]

Hi. If I were you I would make it as a dashboard. First, you must create a filter that contains all the closed issues for which you would like the statistics.
Then you can create a dashboard with the gadget "Resolution Time".

[Sreenadh]

Thanks for the response..!!

Please provide me how to create the Filter for the same.

which means How much time to Close the issue/Request?

Thanks,

[Søren Hansen]

HI.

Go to issues, and search issues. From there you can make your own JQL statement 

An example could be

project = "Your project" AND status in (Resolved, Closed)

or

project = "Your project" AND statusCategory = Done

[Sreenadh]

Please find the attached screenshot for your reference.

But i want to see the difference that Resolution time of the ticket.