I want a specific group of approvers to appear in a drop down menu and don't see that option

[Vanessa Scherstrom]

I have a form for PTO approval and I have put the Approver field on the form.  This field should only include a drop down menu of specific managers.  The approver field does not seem to have this option.  Is this user picker field the wrong choice to use?  How do I get this field to only have a specific group of people in this drop down menu. Right now it seems like anyone we give access to the board in general appears in the drop down menu even if they are customers.  

[Christopher Yen]

Hi @Vanessa Scherstrom 

To limit the values you would need to edit the user filtering, but I think that isn't an option the the out of the box approvers field. You may need to create a new custom field to accomplish this. 

The Atlassian team has an article with steps on this 

https://community.atlassian.com/t5/Jira-Service-Management-articles/How-to-add-a-specific-list-of-approvers/ba-p/869692