I need to upgrade to jira-servicedesk-application-5.4.24.obr but can't find the file

Janet Coffey
Contributor
July 26, 2024

Question is stating that we're running Server, but I input Data Center.  Not sure why  Server is displayed. 

I usually get to the .obr by clicking on the "Already have Jira Software or Jira Core" link that directs me to:

 

https://marketplace.atlassian.com/apps/1213632/jira-service-management?tab=overview&hosting=cloud

but I keep getting this error:

 

ASAP validation failed: token is expired

 

1 answer

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Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2024

Works for me.

Here is the direct link to jira-servicedesk-application-5.4.24.obr https://marketplace.atlassian.com/download/apps/1213632/version/1050040024

Does that work for you?

Janet Coffey
Contributor
July 26, 2024

yes that worked.  Thank you!

Like Charlie Misonne likes this
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2024

you're welcome!

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