Heads up! On March 5, starting at 4:30 PM Central Time, our community will be undergoing scheduled maintenance for a few hours. During this time, you will find the site temporarily inaccessible. Thanks for your patience. Read more.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

I need to add additional columns in the JSM home portal. How do I add the additional columns?

Vincent Ivory June 8, 2023

JSM Service Desk Portal.jpg

3 answers

2 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2023

Hi Vicent,

You can click in the box at the end of the field names and just start typing the name of the new column you want. Columns are based on existing fields. 

2 votes
Ignacio
Contributor
June 8, 2023

Hi Vincent

You should click the arrow to show more fields

 

Screenshot 2023-06-08 183936.png

1 vote
Elitsa Velikova _Nemetschek Bulgaria_
Atlassian Partner
June 9, 2023

Hi @Vincent Ivory ,

If the default columns are not enough for you, you want to show some custom columns or have more advanced filtering option, you can check the app that my team created, called Advanced Portal Reports. There are many other functionalities that the app provides and if it sounds helpful you can try it free for 30 days.

Cheers,

Elitsa

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events