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How to use Smart Values in the To field for an email

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Ste404
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Sep 06, 2022

Hi there,

I have an automation that pulls out the name of an AD group from Insight.  I want to then have an email sent to the members of that AD group, I am using this as a way to email teams of Agents when they are the assigned team.

I have this automation built and even though the ADGroup is being written to the log I am getting an error stating the To field is empty.  I am assuming I need to do something tricky with the To smart value?


EmailAgents.JPG

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