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How to restrict Invited Customer to that particular Service desk project

ravikiran nagasetti
ravikiran nagasetti March 28, 2022

Hi Experts,

We have invited Customers to the particular One Jira service desk portal. But Customers are able to see other service desk projects. How to restrict customers to view only invited projects restrict to not too visible the other service desk projects.


Thanks & Regards



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Mark Segall
Mark Segall
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March 28, 2022

Hi @ravikiran nagasetti - You'll need to ensure the customer permissions is setup as follows:

2022-03-28_06-50-16.png

You can get to this page here:

INSTANCE/jira/servicedesk/projects/PROJECTKEY/settings/customer-permissions

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ravikiran nagasetti
ravikiran nagasetti March 28, 2022

Thank You, @Mark Segall 

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