I have removed the ITSM Sample project from our JIRA SM Cloud instance by trashing the project. However, in the Reporter field of issues of 2 other service project, the reporters of the ITSM Sample project are still included in the selectbox dropdown.
How/where can I remove these ITSM Sample project reporters in the Reporter field of JIRA SM so they do not show up in the select box list anymore?
Hi @Ronald Kerstens ,
did you deactivate the users as well?
Hi Kai, this is the issue: the ITSM Sample user are not listed anymore in Atlassian Cloud user management as user accounts, even not as deactivated accounts, but they are still listed in the Reporter dropdown.
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