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Hello everyone!
Could you please advise on how to stop scammers from creating dozens of tickets via script?
Thanks!
Could you please explain a bit more on this issue, are you trying to restrict creating tickets via portal or via Email ?
Hi @Sekhar Reddy Idamakanti
The tickets created via portal
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Is your portal is publicly accessible via internet ? if so you can make the changes in project to hide your portal at customer permissions section
Please refer below article for more information on Portal access
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