How to notify multiple people of errors in JSM automation

[青山 明]

Currently, when an error occurs in JSM automation, only individuals are notified by email, but is there a way to notify groups?
Or, is there an add-on app that can send email notifications to multiple people if an error occurs in automation or is displayed in the audit log?

[Mikael Sandberg]

You would have a user who's email address is a distribution list and set that user as the one to be notified.

[青山 明]

Other than that, please.

[Mikael Sandberg]

No, there is not other option to it.

[JZD]

@Mikael Sandberg 

even if i would like to try this, i need to create the automations with this one user i like to use with mail distribution list or do you have some other way to do this?

[Mikael Sandberg]

@JZD you just have to set that user as the owner of the automation, you do not have to be logged in as that user and create the automation.