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How to notify multiple people of errors in JSM automation

青山 明 March 14, 2024

Currently, when an error occurs in JSM automation, only individuals are notified by email, but is there a way to notify groups?
Or, is there an add-on app that can send email notifications to multiple people if an error occurs in automation or is displayed in the audit log?

1 answer

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

You would have a user who's email address is a distribution list and set that user as the one to be notified.

青山 明 March 14, 2024

Other than that, please.

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2024

No, there is not other option to it.

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