How to move any issue from one queue to another queue in JSD

[sanjay_sapra]

Hi Team ,

I am trying to move one issue wrongly come in Queue (Name : Infra) to different queue (Name : Testing) . 

Please suggest how I can do this .

[Nic Brough -Adaptavist-]

Queues are not containers, they are much like boards in that they select for a range of issues.

You can't "move" an issue between queues, you have to change the issue in such a way that it stops matching the selection criteria for the queue you want to get it out of, and make it match the queue you want it in.

So look at how each queue is defined and you should be able to work out how to change the issue so that it looks like it has "moved"