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How to make issue types invisible?

Hirotsugu Inoue July 13, 2021

Hi.

 

When creating ticket, it's enough for us to select a request type for Type.

We don't choose a issue type.  

Can we make issue types invisible from the Type dropdown to keep it simple?

issue.png

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2021

Hi @Hirotsugu Inoue

I don't think that you can remove them, because they are part of your JSM project. Every request type is associated to an issue type. You can remove all unwanted issue types which are part of the project, but are not used in requests types.

Regards,
Alex

Hirotsugu Inoue July 14, 2021

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