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How to import Organizations in csv to Jira

I just need to import an Organizations List (csv file) to Jira SM, just one column there is in this file. It would be possible?

3 answers

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1 vote
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Sachin Dhamale
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2023

HI @Maximilian S ,

 

In JSM its not possible. you need to see through REST API if possible

 

Thanks,
Sachin

1 vote
Brant Schroeder
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May 26, 2023

@Maximilian S Like @Sachin Dhamale stated you will need to do this through the REST API - https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-post using an application like Postman.  

Tks for answer me about the first point. It would be possible REST API load a ORGANIZATIONS.csv file?

Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2023

You will need PostMan to convert it to JSON.  the curl script is in the link I provided.  

1 vote
Dan Breyen
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May 25, 2023

Hi Maximilian, if you are referring to adding Customers and Organizations in bulk, there currently isn't a way to do that.  There are a few Suggestions submitted in Atlassian to add that functionality.  Feel free to vote for and watch them. JSDCLOUD-9265 JSDCLOUD-1829 

You can manually add an organization and then copy/paste customers for that organization.

I found a similar community question here: import-organizations-with-customers-with-csv 

This is what was recommended from Atlassian: add-customers-in-bulk-to-your-service-project 

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