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import organizations with customers with csv

agostini
March 25, 2020

I have another software ticketing and I've export many organizations within customers and I want to import CSV in my new project's jira "IT-helpdesk".

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Tony Rossiter
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March 25, 2020

@agostini 

I don't believe there is a way to import a csv to populate an organization.  The best way I've found to this in bulk is to:

  • Create a list of all users (either user names if they are already users in your system or email addresses if they are not) separated by comma
  • Go to the service desk, Add Organization (if you haven't already done so", and Add Customers
  • Paste the list into the pop-up window
Lewis West
Contributor
June 30, 2022

This works for adding customers, but not organizations.

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