Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to have a Jira ticket assignee approve their own ticket ( compliance approval)

Sitara Kanhai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 14, 2025

Hello, I need to have a ticket assignee complete their own compliance approval in Jira but even when the assignee is removed from being excluded, it is not taking effect. Can someone direct on how to allow an assignee to complete their own compliance approval? Thank you

2 answers

0 votes
Tyler Krzanowski
Contributor
January 15, 2025

@Sitara Kanhai Have you double checked in the approval step within the workflow? Make sure there is nothing selected in the "Exclude approvers from:" field.

image.png

0 votes
Mathew Lederman
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 14, 2025

@Sitara Kanhai can you share a screenshot of what you're trying to do? Perhaps the workflow or automation in use would be very helpful. Is this a Service project where approvals are natively included? Or have you built an approval status into a Software-type project?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
loom essentials certification, loom training, get certified in loom, atlassian certification, loom async video, video messaging skills, atlassian learning, loom for teams, online certification, loom badge, loom for business, atlassian education

Get Certified in Loom! 🧑‍🎓

Time to up your Loom game! The new Loom Essentials Certification is here! Show off your skills, learn pro tips, and get officially recognized. Perfect for taking your video messaging to the next level.

Learn more
AUG Leaders

Atlassian Community Events