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How to get the Service now interface in Jira service management

How to get the Service now interface in Jira service management

Hi,

I want to replicate the Service now interface in JSM. Is it possible to do in JSM

Service now acreenshot.png

1 answer

2 votes

Welcome to the Atlassian Community!

JSM projects each create a portal, which is not going to look the same as Service Now (deliberately, the portals are intended to be better for the customers than Service Now's UI).

To get a "how can we help" type thing in there, you can add a knowledge base and link it to the portal - Jira will search the Confluence articles before letting a customer move on to creating a request.

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Hi Nic,

Is there any way to bring it closer to service now?

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Comment

Not really, why would you want to?

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Like • Vando Goncalves _e-Core_ likes this

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How to get the Service now interface in Jira service management

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