How to get "affected services" field to show up in Atlassian Assist bot in Slack

[Sam Brightheart]

We are using Atlassian Assist to integrate our JSM with Slack. 

We note we can put in some fields that will show when users raise requests in Slack. But the "Affected Services" doesn't - this is a fairly vital one I would think - even to allow the triage team to add later. 

[Bruna Silva]

Hello @Sam Brightheart,

Thank you for reaching out to Atlassian Community!

Currently, some system fields are not supported when using Atlassian Assist to create tickets, and the Affected Services field is one of them.

However, we have a feature request suggesting this ability, as we can see below:

• System Fields not available on Atlassian Assist

Please, feel free to click on "Vote for this issue" and add yourself as a watcher to be kept informed about the state of the feature moving forward.

You can also see more details about this case in the following document:

• What is chat? - Supported field types

If you have any other questions regarding this matter, please let us know.

Regards,
Bruna