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Hi team,
How to force approver who declines from mail or portal only to leave a comment when declining?
Please advise
You can't enforce a comment. You could require a custom field such as decline reason using a transition validator in your workflow. I recall a previous Post on this here - How-to-force-approver-to-leave-comment-on-decline-of-a-request
@Jack Brickey we tried this in our instance, and what's interesting is that the approval's system in Jira seems to ignore validators. We also tried with a condition and that didn't seem to work either.
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Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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