How to create an automation in Jira Software Management using Select List

Victor Alessandro Fraga Amaral February 24, 2025

 

 

I need to create an automation to set the priority of a ticket using Select List (Cascading).

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John Funk
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February 24, 2025

Hi Victor - Welcome to the Atlassian Community!

We would need a lot more information in order to provide assistance. 

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Trudy Claspill
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February 24, 2025

Hello @Victor Alessandro Fraga Amaral 

Welcome to the Atlassian community.

Please provide more information.

What is the configuration for your Cascading Select List?

What is the configuration for your Priority field?

How do the values for your Select List map to values for your Priority field?

When do you want this automation to run?
- when an issue is created?
- when the Select List field value is changed?

 

Victor Alessandro Fraga Amaral February 25, 2025

Obrigado @Trudy Claspill 
Meu cascading select list esta configurado como campo personalizado


Preciso que a criticidade seja definida baseado a partir alternativa "Filho do"cascading select list"

A automação deve ser executada assim que o ticket for criado

 

Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 25, 2025

Forneça os detalhes dos valores em sua lista de seleção em cascata.

Forneça os detalhes dos valores do seu campo Prioridade.

Forneça os detalhes de como você deseja que os valores da lista de seleção em cascata sejam mapeados para os valores do campo Prioritário.

 

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Please provide the details of the values in your Cascading Select List.

Please provide the details of the values for your Priority field.

Please provide the details of how you want the Cascading Select List values to be mapped to Priority field values.

My cascading select list is configured as a custom field


I need the criticality to be defined based on the alternative "Son of the cascading select list"


Automation should run as soon as the ticket is created

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