How to configure default organization

Mathieu Habera
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March 7, 2024

Hello,

One of our client wants that when he creates a ticket, his organization is set by default:

image-20240229-142841.png

Thank for your help.

Regards

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Fabio Racobaldo _Herzum_
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March 7, 2024

Hi @Mathieu Habera and welcome,

if you go under  Settings > Products > Configuration you can define a default behaviour for that

Immagine.png

Keep in mind that this is a settings for all customers and not related to a specific one.

Hope this helps,

Fabio

Mathieu Habera
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March 7, 2024

Hello,

 

I have no access to that settings page. Where can I find it?

 

Thx

Fabio Racobaldo _Herzum_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2024

You need to ask to a JIRA Sys Admin within your organization.

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