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How to configure default organization

Mathieu Habera
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March 7, 2024

Hello,

One of our client wants that when he creates a ticket, his organization is set by default:

image-20240229-142841.png

Thank for your help.

Regards

1 answer

1 vote
Fabio Racobaldo _Herzum_
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March 7, 2024

Hi @Mathieu Habera and welcome,

if you go under  Settings > Products > Configuration you can define a default behaviour for that

Immagine.png

Keep in mind that this is a settings for all customers and not related to a specific one.

Hope this helps,

Fabio

Mathieu Habera
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March 7, 2024

Hello,

 

I have no access to that settings page. Where can I find it?

 

Thx

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2024

You need to ask to a JIRA Sys Admin within your organization.

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