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How to automate the process of creating zoom meeting when an incident is created with high priority

Pati Uday Kiran
Contributor
June 13, 2023

I want to know how can we write an automation rule to automate the process of creating zoom meeting for an incident with high priority. How can we achieve it?

1 answer

1 vote
Rick Martínez
Contributor
June 2, 2024

I am also interested in the same. I've resorted to writing my own script that will auto-create the Zoom meeting and start recording to the cloud, but I would much prefer it get handled by JSM

Jeanne Schock
Contributor
June 12, 2024

Rick would you mind sharing your script info?

Rick Martínez
Contributor
June 29, 2024

I'm so sorry but I had originally written using ScriptRunner but eventually decided it wasn't worth the risk that it could break unexpectedly so I canceled my ScriptRunner subscription and that deleted the script.

 

Jeanne Schock
Contributor
July 1, 2024

Thanks for the response.

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