Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,556,385
Community Members
 
Community Events
184
Community Groups

How do you close out a linked sub task but not the 'parent' ticket you linked it to?

Christina King
Christina King Apr 19, 2023

I have a task and under the task I linked a couple of sub tasks.  I want to keep the Task open and only close out the sub task.  How do I do that?  I currently have a rule in place that once the task status is updated it also updates the sub tasks. 

The issue I have, once i close a sub task it also closes the main task I linked it to.

Thank you!!

Answer
Watch
Like Be the first to like this
133 views

1 answer

0 votes
bestbluegreenalgae
bestbluegreenalgae Apr 19, 2023 • edited Apr 20, 2023
  1. Select > Issues.
  2. Under ISSUE TYPES, select Sub-tasks.
  3. Find the relevant sub-task issue type and click Delete.
View More Comments
Christina King
Christina King Apr 19, 2023

I appreciate your response, but that doesn't help me out or solve my issue. Thank you

Like
Christina King
Christina King Apr 21, 2023

@bestbluegreenalgae  is there a way to do this in automation and if yes, can you supply the steps please.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events