How do I restrict access for customers to see only their own project, not all projects?

[Tawni Servi]

How do I restrict access for customers to see only their own project, not all projects?

[Dave Mathijs]

Hi @Tawni Servi , welcome to the Atlassian Community!

Whether a customer sees a certain service project in the Help Center depends on whether they are added as a customer in that specific project.

Please read through the following documentation: Add and remove customers

[Tawni Servi]

They were added to a project, but then have access to all other projects on their main help center page without being a "customer" of those projects. How can I restrict them to only their project?

[Tawni Servi]

Thank you for the welcome! Happy to join this community.  

[Dave Mathijs]

Can you check the Browse Project permission in the permission scheme associated with the projects they shouln't have access to? To which users/groups has this permission been granted?

[Tawni Servi]