Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I require an approval for every affected service?

In a change ticket, if I have more than one affected service and I set an approval for "affected services", it adds all the approvers for all the services to the approvers list in the ticket.


Regardless of whether I pick "All approvals" or set any number of approvals

Screenshot 2021-05-27 3.46.38 PM.png

the ticket moves on to the next status as soon as the first person approves.   Is there a way to require an approval for each service that is affected?



1 answer

0 votes
Jason D Cruz Atlassian Team May 27, 2021

Hi @Wade Fogarty ,

I'm the product manager on JSM working on approvals.

This is a requirement that we're looking to address on priority. We are launching support for Groups (i.e. using the multi-Group picker) and adding criteria (x approvals per Group) in the coming month which should allow you to achieve what you're looking for.


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

362 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you