Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I remove Knowledge base articles from portal without a confluence subscription?

I had the trial confluence subscription, so I was able to add knowledge base articles to my portal. Now that I canceled my subscription, when I go to the knowledge base section it wants me to subscribe. How do I get to the page that allows you hide articles without having a confluence subscription.

1 answer

Is this a cloud subscription?  If so, have you tried changing the subscription so that you're on the free plan?  If you can do that you should be able to delete content.

I was thinking of doing that, but there should be a way to delete them without having to re-subscribe...


Thank you

I would contact support, but honestly, I'm not seeing a downside to subscribing to the free plan.

The only downside is that I can't make articles available to non-signed in users with the free plan.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Atlympic Event: Jira Service Managemnt

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

334 views 5 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you