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How do I only show Created by me in the Service Desk portal?

Hi Community, 

I want only Created by Me in this dropdown in the Service Desk portal.

How do I do that?

 

 

2022-08-25 17_01_31-Requests - Jira Service Management.png

 

Additionally, can this filter be customised to specific individuals?

 

Thanks,

1 answer

0 votes
Pramodh M Community Leader Aug 25, 2022

Hi @Nicholas Ren 

BC Invest is the Organisation you are part of in the JSM instance 

You will need to remove yourself from the Organisation "BC Invest" 

If you want to delete the Organisation itself, identify in which project the Organisation was created and delete it

Thanks,

Pramodh

Hi Pramodh, 

What about 'All'?

Is it possible to only have 'Created by me'?

 

Thanks.

Pramodh M Community Leader Aug 25, 2022

@Nicholas Ren 

All option is present because, you should have a way to filter the issues to be visible which is shared to you by others

It cannot be removed

Is there no way to move those filters/search else where in the Portal?

 

Just seeking clarification to understand the flexibility of the portal as we want to restrict the visibility of some sensitive tickets.

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