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I have an open request queue, and also a total request queue. I want to be able to include all requests, including "to do", "in progress" and "resolved" in the queue.
Can anyone help this new user?
Welcome to the community @Michael Henshaw !
You will just need to edit your queue ( ... > Edit Queue) and remove everything from Filter By and click "Save". This way all issues will be shown.
I hope it helps
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