How do I add Jira Project like Service management project in Microsoft Teams?

Iraz Ansary Swoad
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January 30, 2023

I want the customers to create issues from the Teams using the Jira ITSM project.

Just like it is shown in this screenshot.
jira issue.png

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3 votes
Patrick Schüßler _yasoon_
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January 31, 2023

Hey @Iraz Ansary Swoad,

Thanks for asking.  I'm Patrick, partner manager at yasoon.

You refer to a feature of our Microsoft 365 for Jira app that provides an integration of the JSM portal into MS Teams: 

Create support tickets from Microsoft Teams (yasoon.com)
IT service management (JSM) (yasoon.com)

Let me know, if you have any further questions. I'm always happy to help. 

All the best, 

Patrick


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Iraz Ansary Swoad
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 30, 2023

Can anyone please help me out with this? It's urgent. As i said how to add the JIRA customer portal to teams?

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