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How delete addons before start trial?

gustavo_pinheiro
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August 29, 2024

Hello, How do I delete an addon? The button to click is not active 

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Lisa Forstberg
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August 29, 2024

Hi @gustavo_pinheiro ,

Welcome to the community!

Test to click on "Manage Subscription" to stop the trial, then you should be able to remove it. 

In my site I have a trial for this addon  and then the same button is called "Stop Trial" (I am on a monthly subscription). When I go through with stopping it I can then uninstall it.

best regards

Lisa

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Shikha Verma
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August 29, 2024

Hi @gustavo_pinheiro, Welcome to the community!
You can directly click on the manage subscription, and this will open a new window for that specific app. In the upper right corner, you'll see three dots—click on them and select **Cancel Subscription**. This will allow you to delete/uninstall the app.

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