How can i change the old name of project from portal ?

aleff.silva March 17, 2021

I started the project with the name Demo Aleff, when I finished the project, I changed the name to Stant HelpDesk, and the portal keeps showing Demo Aleff, how can i fix this ?

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On portal:

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Other part from portal

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2 answers

1 vote
Katarzyna
Atlassian Partner
March 17, 2021

Hi @aleff.silva ,

The name displayed on the Customer Portal is configured in the portal settings:

1. Go to service project

2. Select Project settings

3. Select Portal settings

4. Change Name in the Service project information.

Kate

aleff.silva March 17, 2021

 I have already changed and still have not changed on the portal

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Katarzyna
Atlassian Partner
March 17, 2021

Please read this conversation: https://community.atlassian.com/t5/Jira-Service-Management/Project-name-not-updating-on-portal/qaq-p/1047628 Maybe it helps - check language support. 

0 votes
Dario Andres Palminio Choy
Contributor
November 11, 2021

You can check under "Language support" settings, the first option "Portal”, you can see a yellow dot as a warning for translation needed. Change it.

 Project Seting —> Language support —> Portal content

Edit and save and this may be the solution

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