How can I visualize the Organization column in a dashboard graphic (tickets per org)

[Erik Meegdes]

Hi, 

I have multiple filters/searches created that display all tickets created/resolved over a  specific timeframe. I can create graphics to show the number of tickets per engineers created/resolved etc, but I am unable to do that to visualize the number tickets that the organizations have created... to determine which organization is creating to most workload for our engineers.

Gr,

Erik Meegdes

[Eduardo Oliveira]

Hi @Erik Meegdes

If you are open to using a cloud app, I would like to share another alternative to build custom JSM reports with the ability to add your JSM data (including organizations) directly in the reports. 

Here is the marketplace link: Mindpro Insights - Custom Reports for JSM 

Here is a quick video showing the exporting options: Loom Video - Dashboard with Organizations x Agents

Best, Eduardo