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There are multiple teams who use Kaizen board and how can we view all the boards in a single view so that we are not duplicating the Jira tickets when we are working on process improvements.
Hi @Valerie Knapp,
You could create and save a filter in Jira that includes all the improvements to track. Then, create a Kanban board starting from this filter with columns TODO, IN PROGRESS, DONE and map the issue workflow statuses on each of these columns.
You could give access to management people to this Kanban board. Or, even better, you can create a Jira dashboard and then to share its link with your management people.
Our Great Gadgets app offers some gadgets that will help you to build this dashboard. I think the best one here is the Team Wallboard gadget - you can configure it to display the issues from the Kanban board created before.
If you want to split by teams, you could create an Epic for each team (like Team A Improvements, Team B Improvements, etc...), and put tickets in the appropriate epic. Then, configure this gadget to display swim-lanes by Epic. This way you will have the issues grouped by team/epic.
You could also use the Work Breakdown Structure (WBS) gadget, which displays the issues by their hierarchy Epic > Tasks > Sub-Tasks along with their status.
Please note that our Great Gadgets app offers many other gadgets that you will find useful. Take a look on our blog to see how many things you can track with this app.
I hope this helps. If you have any questions, please don't hesitate to contact us at email@example.com.
Hi @Dere Bellow , thanks for your question. Please can you explain what a Kaizen board is? I am not familiar.
If you want to see the, for example, different tickets from different queues or different projects, you could use a dashboard, with different filter query gadgets for each queue. This would allow you to have a higher level view of what is going on in different projects.
Would this help, do you think?
If you can give us some more feedback or information, either I or someone else will try to assist you further.
I would like to add more inputs here. Kaizen is a continues improvement process. So we will be tracking all those process improvements via Jira tickets and this initiative will be cross the organization.
As a central team we would like to have these boards visible to the management to show the progress.
One thought we had was to ask the teams to use a label but we know that this will result in duplication (caps, spelling mistakes etc).
Other suggestion is to use insight objects or Assets (Jira Cloud) so that the central team can view all these tickets and prepare the reports.
if we build a query we might need the access to the projects, right?
Hi @Dere Bellow , thanks for your reply.
You could create a custom field and then use it as a label, in the sense that you can make available a list of options for people to choose from to classify their tickets. Using a custom field means you remove that element you mentioned with the label, where people can make spelling mistakes. You can have a multi-select drop-down or a single-select option. Then, as you say, with this option to categorize the tickets, you can write specify filter queries and use them in the gadgets of a dashboard.
You could use Assets, but I don't know that you need to, a regular custom field can do the same job, but you can do some tests and mockups and see what you like.
Hope this helps.