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How can I add a notification or alert to one issue

The assignee of one issue that is one project in which I'm working asked me an alert or a notification to tell him to perform an action (out of Jira) before certain date.

Example: Warn before 5 march the license of one user must be taken. 

There is a way I can do that? 

3 answers

2 accepted

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Answer accepted

Hi, @Sofia Grunspan !

You can add a custom Jira reminders to the issue with Boomerang: Reminders for Jira issues

4EAADA61-6969-4CB6-A958-1604FB9AE641.GIF

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Answer accepted
Mikael Sandberg Community Leader Jan 23, 2023

Yes, this can be done with automation. If you create a scheduled automation you can search for specific issues, and lets say that the due date is 90 days out then send a message to the assignee or add a comment to the request that something needs to be done. 

If you look in the Automation library, (Project settings > Automation) you will see a rule called "Resolve issues due to inactivity" that you can use as a guide.

Hi Sofia,

The best way is Reminder for Jira.

You are welcome ;)

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