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How can I add a notification or alert to one issue

The assignee of one issue that is one project in which I'm working asked me an alert or a notification to tell him to perform an action (out of Jira) before certain date.

Example: Warn before 5 march the license of one user must be taken. 

There is a way I can do that? 

3 answers

2 accepted

1 vote
Answer accepted
Karyna Tyrnavska _SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jan 24, 2023 • edited

Hi, @Sofia Grunspan !

You can add a custom Jira reminders to the issue with Boomerang: Reminders for Jira issues


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Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 23, 2023

Yes, this can be done with automation. If you create a scheduled automation you can search for specific issues, and lets say that the due date is 90 days out then send a message to the assignee or add a comment to the request that something needs to be done. 

If you look in the Automation library, (Project settings > Automation) you will see a rule called "Resolve issues due to inactivity" that you can use as a guide.

Hi Sofia,

The best way is Reminder for Jira.

You are welcome ;)

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