Hi @Wayne Yang
Let me know if I understand your question correctly.
So, you have an Asset Object custom field, assuming the the value/options are:
When a user fill up the form, the user is looking for Option 4 which is not on the list. You are asking that if it is possible for user to type Option 4 and raise a ticket. Optionally, the Option 4 will be added the asset object.
I believe the above requirement is not possible at the moment. In Jira form, the 'Other' option is only available for Checkbox, Dropdown, and Multiselect Dropdown only.
-Marini
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