The functionality is a built-in function, and I don't believe one can disabled it. I would recommend you to contact Atlassian Support team for possible customization/advise (https://support.atlassian.com).
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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