Help Center Customize

Raymart Cruz December 27, 2022

Is there a way to edit who can customize the help center?

 

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

Hi @Raymart Cruz , unfortunately, no this is not configurable.

Raymart Cruz December 27, 2022

@Jack Brickey 

So if the user is an Agent he can customize the help center?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

No you must be a Jira admin to customize the portal. However, you can allow them to add announcements under Administration > Products...

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