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HIPAA Compliance Jira Service Management

I see road map items for confluence and software for meeting HIPAA and signing BAA's, but nothing for Jira Service Management, which is where most health care organizations would actually need HIPAA protections. Is this an intended next step?

Thank you!

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Michelle Tan Atlassian Team May 18, 2022

Hey @Brooklyn Trumpy,

I'm Michelle, the Product Manager who’s been looking after Jira Service Management’s Customer Notifications and Compliance/Regulation features. We're currently working towards HIPAA compliance for Jira Service Management and have rolled out a feature this week that will help you meet your organization’s compliance needs and protect your and your customers' data!

Announcing safe customer notifications in Jira Service Management as a building block for compliance and privacy needs 

I'd love for you to try out our feature and give us early feedback on the user experience as we work towards meeting HIPAA and signing BAAs in the coming months. 😊

Hi Michelle, 

Thanks for reaching out. We'd be happy to be early adopters and help ensure HIPAA compliance for the future. Please feel free to reach out to me at 



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Michelle Tan Atlassian Team May 18, 2022

Awesome, that's fantastic to hear! I'll definitely be in contact with you next week 😊

I too would like to know the answer to this question. 

I got the answer elsewhere - which is yes, but with no timeline for implementation....

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