You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Hi everyone! It’s a new year and we’re thrilled to announce the progress we’ve made across three key HIPAA initiatives:
HIPAA for Jira Service Management on Enterprise Plan has launched and is ready for customers today
Notifications for HIPAA are also right around the corner and should be available to customers in Feb
HIPAA expansion details are ready to share
HIPAA compliance is now available to all customers on the Enterprise Plan of Jira Software Cloud, Confluence Cloud, and Jira Service Management (JSM) Cloud. Customers using any of our Enterprise Cloud products can rest assured that their personal health information (PHI) is safe, secure, and abides by the latest regulations set by the U.S. Department of Health and Human Services.
With the introduction of JSM to your suite of HIPAA-compliant products, you can bring together all service teams on the same platform, accelerating the flow of work between Development and IT Operations while empowering teams across the enterprise to adopt a service-oriented mindset and deliver exceptional experiences for employees and customers.
In February, we’ll be rolling out HIPAA-compliant notifications for Jira Software and Jira Service Management. All instances with PHI will automatically have notifications shortened to ensure that users can continue to receive the notifications they need while ensuring that all PHI remains secure and compliant. As we get closer to the release of HIPAA-compliant notifications, we’ll share an update to this post as well as detailed documentation on what to expect.
*November 2023 Update*
All three supported products; Jira Software, Jira Service Management, and Confluence now offer redacted notifications. Visit our documentation to learn more!
Starting in Q3 2023 (CY), HIPAA will be available on Standard, Premium, AND Enterprise plans! We’ve heard your feedback and have been diligently working on improving our processes to ensure that teams of every size can have access to HIPAA-compliant instances. Once we roll out our expanded program, all eligible customers will be able to sign our updated Business Associate Agreements (BAAs). Follow along here or via our cloud roadmap to get the latest!
In the meantime, if you have any questions, comments, or other thoughts related to HIPAA leave them down below!
*September 2023 Update*
We are delighted to announce HIPAA availability for Standard and Premium versions of all HIPAA Eligible products!
We began rolling out this new capability on September 19 2023 and are targeting to make this available to all Standard and Premium customers by the end of the month. This new self-serve experience allows org admins to sign their BAA and tag the appropriate products from within their admin experience (admin.atlassian.com). For more information on how to get started, please visit Understand HIPAA compliance for Atlassian products.
We're also working on the final touches for HIPAA notifications and expect those to be available for Jira Software and Jira Service Management by the end of the month. Confluence is still on target to deliver by the end of the year. If you have any questions about any of these new releases, feel free to comment below.
*September 27 2023 Update*
We have rolled out to all customers! Please keep in mind only Org Admin users have access to the capabilities. If you don't see it please verify first if you are signied in with Org Admin rights. For more information on how to get started, please visit Understand HIPAA compliance for Atlassian products.