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Extract tickets with reporters that are not logged in

Doi Lado October 6, 2022

We allow our customers to file a ticket in one of our Jira SM project without logging in. How can I extract those tickets using JQL advanced search?

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Sebastian Krzewiński
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

Hi @Doi Lado 

 

Can you describe more how it is configured? Are you allowing use portal without loggin in or are you using widget?

 

Regards,

Seba

Doi Lado October 6, 2022

Are you allowing use portal without logging in - yes

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