Escalation Rules Configurations

[Rohitha devi Pullepu]

Team members(Team leads, Managers, Executive) should receive mails about the tickets based on the time 

I tried by using Automations But it is not working as expected 

I tried with filter subscriptions as well no use

[Jack Brickey]

Please share your automation rule so we might review and offer insights.

[Rohitha devi Pullepu]

And one more Automation, I created with "ISSUE CREATED" trigger it is also not working 

[Jack Brickey]

Thanks. If you copy and paste the JQL into the advanced search do you receive the desired results? That is are the returned issue those where an email is desired? Finally what does the automation audit log show?

[Rohitha devi Pullepu]

If you copy and paste the JQL into the advanced search do you receive the desired results?

YES

That is are the returned issue those where an email is desired?

YES

Finally what does the automation audit log show?

The emails are triggered but not with the correct time goal  

for every 2 mins, for every 6 mins without any reason 

I wrote 9 different Automations for each escalations 

the order of escalation is 

Team lead

Manager

Executive

But the order is executive, Manager, Team lead