I am having an issue when importing a group of assets. I've had no issue with 2 previous imports and have actually tried using a previously imported file which resulted in the same error.
Thanks!
After confirming that the csv format was not the issue, by selecting a previously-loaded file which was successful, I closed down my browser (had to do that twice) and was finally successful.
Hi @Julia R_
There may be an issue with the data format for import. Please review the attached document and ensure that the data aligns with the specified details.
Hope this helps!
Best regards
Sam
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you, @Samuel Gatica _ServiceRocket_ I've ruled out any issues with format by selecting a previously-successful import. I ended up closing my browser window and starting from scratch. I had to do this twice but did end up being able to load the file. I guess the third time was the charm.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Julia R_
Have you used the file previously?
I guess you can not attach it.
When I have received this msg, I think I either delete the mapping and start again, or check the file for empty columns and rows that somehow have appeared in the file.
Regards
Mark
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for your reply, @Mark Higgins
I did end up getting the file loaded up after closing down my browser twice (and confirming it was not the formatting of my csv).
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.