Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,458,136
Community Members
 
Community Events
176
Community Groups

Error: Invalid request payload. Refer to the REST API documentation...

Edited
John O_Reilly
John O_Reilly Dec 19, 2022

In JSM, user submitting a very typical request; one that they have made several times in the past with no issue. Now they are getting this error:

Invalid request payload. Refer to the REST API documentation and try again.

What is the issue and more importantly, what is the solution? "Refer to REST API documentation" is not helpful as it doesn't provide a link to the documentation and I suspect I wouldn't want to go making changes to the API regardless (if i even can).

Answer
Watch
Like Catalin Nichita likes this
249 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist- Community Leader Dec 20, 2022

This begs the question of what they are sending and why it now appears to be invalid.

I'm not saying they are doing anything wrong, my guess is that Jira was discarding invalid data before and is now giving warnings instead of throwing it away, which is an improvement.  But there's not a lot we can tell you without knowing what is being sent.

View More Comments
John O_Reilly
John O_Reilly Dec 21, 2022

I submitted a support ticket too. This is a bug and has been elevated to Atlassian Dev.

The same user did the same tasks with no issues today.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events

See all events