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Enable "share" button on customers portal

Kyana Campos May 13, 2024

Hello,

Our customers soometimes need to Share their request with others, but the "Share" button is only able for agents.

Is there a way to enable this button for all customers?

 

Jira.jpg

Thanks

Kyana

 

1 answer

0 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 13, 2024

It all depends on what customer permissions you have set in the project. If you go to Project settings > Customer permissions you can enable sharing

Screenshot 2024-05-13 at 11.08.50 AM.png

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