Hey @Ahmad kheder. Welcome to the Atlassian Community!
Have a look at the bottom left panel to confirm if you are in the company or team-managed project. If TMP, the options are different. Have a look at Manage and administer team-managed service projects.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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