Email logs for OnDemand instance

[Gary Thompson]

I am using OnDemand JIRA & Service Desk and would like to see the email logs to see if certain emails are being sent.
Is it possible to access the atlassian-jira-outgoingmail.log file if using an OnDemand instance? If so how is this done?
Thanks.

[Mo · Accepted solution]

Hi Gary,

The logs are not available for end users on OnDemand.

Feel free to contact support at support.atlassian.com if you are having mail problems and we'll be able to assist you. :)

Cheers!