Suddenly this monday tickets in our service management stopped working, via mail.
Looking in to the Connectivity log, we find the following:
Retrying in 1440 minutes - Email pulling has failed 15 times consecutively (Reason: com.microsoft.graph.core.ClientException: Error during http request)
Does anyone know how to fix this error?
To add to what @Pramodh M said, this looks like more of a microsoft problem, and less of a Jira problem. Maybe something has changed from your connected email account. And read this thread please, because they were facing a similar problem