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We allow users to email our support team and Jira Cloud picks these up and generates a ticket. Our password changed and I'm unable to locate the field within Jira cloud to input the new password.
I'm in System / Global Mail Settings - can't find the option to add the new password
Also went to Projects / Email - can't find the option to add the new password
Can someone please asssit?, thanks
If I undestand your situation, I think that you have to go to:
And if you have a Custom email in "Set up your incoming mail server" then you can "remove" and Add it email again, then you can put the new passord.
Hope it help you!
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